The conference co-chairs for the 6th International Conference on Theory and Practice of Electronic Governance (ICEGOV2012) will be David Ferriero, Haiyan Qian, and Theresa Pardo. Mr. Ferriero currently serves as the 10th Archivist of the United States, heading the US National Archives and Records Administration. Ms. Qian is the Director of the Division for Public Administration & Development Management (DPADM), United Nations Department of Economic and Social Affairs (UNDESA). Dr. Pardo is Director of CTG, the host organization for ICEGOV2012, which will take place October 22-26, 2012 in Albany, NY.
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During the course of a workday, a child protective service caseworker handles a variety of assignments and tasks that require traveling to different locations or accessing and entering sensitive information about child abuse and neglect allegations. Over the past six years, the New York State Office of Children and Family Services (OCFS) has invested in a mobile technology strategy to support that child protective services (CPS) work and CTG has
conducted annual assessments. This report presents overall results from these multi-year assessments that includes findings on how the use of mobility technology impacts CPS casework, a composite description of what a supportive mobile environment looks like, and recommendations for improving OCFS' mobile technology strategy.
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