Theresa Pardo

Theresa Pardo

Center Director


  • Information technology innovation in the public sector
  • Electronic records management
  • Interagency and intergovernmental information sharing and integration
  • Information technology business case planning and development

Brief Bio

Email Theresa Pardo

Theresa A. Pardo, Ph.D., serves as CTG UAlbany's Director, and she is also a full research professor in Public Administration and Policy at Rockefeller College of Public Affairs and Policy. 

Under her leadership, the CTG UAlbany works closely with multi-sector and multi-disciplinary teams from the United States, and around the world, to carry out applied research and problem-solving projects focused on the intersections of policy, management, and technology in the governmental context. 

CTG UAlbany has broken ground in information and knowledge sharing, smart cities, open government and open data, e-government, social media policy, and mobile technologies and human services delivery.

She is a co-developer of the top-ranked academic program in Government Information Strategy and Management offered by Rockefeller College. 

Dr. Pardo has published over 130 articles, research reports, practice guides, book chapters and case studies and received numerous awards including best journal and conference paper awards.

She is ranked among the top five scholars in her field in terms of productivity and citations to her published work. 

Beyond her work on campus, Pardo is an advisor, board and committee member for a number of organizations including: 

  • OpenNY Adviser to New York State’s Governor Andrew Cuomo 
  • Chair of the U.S. Environmental Protection Agency’s National Advisory Committee
  • Member of the User Working Group of the NASA Socioeconomic Data and Applications Center (SEDAC)
  • Business and Operations Advisory Committee of the U.S. National Science Foundation 
  • Steering Committee of the U.S. National Science Foundation funded North East Big Data Hub 
  • International Advisor to the E-Government Committee for the China Information Association 
  • Chair of the Steering Committee for the University at Albany’s Advanced Data Analytics Network 
  • First female Chair of Oman’s Excellence in E-Government Award Jury. 
  • Member of the U.S. Government Accountability Office Executive Council on Information, Management, and Technology 
  • Series Steering Committee for the International Conference on Theory and Practice of Electronic Governance (ICEGOV), a UNU initiative
  • Past-President of the Digital Government Society 
  • Member of the Board of Champions for the New York State Science, Technology, Engineering, Arts, and Math (STEAM) Girls Collaborative

Pardo is a member of a number of editorial boards including:

  • Government Information Quarterly, the leading journal in the field of digital government
  • Public Management Review, a leading journal exploring the developing field of public management 
  • Information Polity, a leading journal on government and democracy in the information age 

In 2015, she received Government Technology Magazine’s Top 25 Doers, Drivers, and Dreamers Award which recognizes individuals throughout the U.S. who exemplify transformative use of technology improving the way government does business and serves its citizens. 

She also was awarded the University at Albany’s Distinguished Alumni Award, the University at Albany’s Excellence in Teaching Award, and the Rockefeller College Distinguished Service Award.

Link to Curriculum Vita

Selected Publications

Google Scholar Profile

  • Gil-García, J.R. & Pardo, T. A. (2005). Egovernment Success Factors: Mapping Practical Tools to Theoretical Foundations, Government Information Quarterly, 22(1), 187-216.
  • Pardo, T.A. & Tayi, G.K. (2007). Interorganizational Information Integration: A key enabler for digital government. Government Information Quarterly 24(4), 691-715.
  • Harrison, T., Gil-García, J. R., Pardo, T. A., & Thompson, F. (2007). Geographic Information Technologies, Structuration Theory, and the World Trade Center Attack, Journal of the American Society for Information Science and Technology 58(4), 2240-2253.
  • Dawes, S.S., Cresswell, A.M., & Pardo, T.A. (2009). From ‘‘Need to Know’’ to ‘‘Need to Share’’: Tangled Problems, Information Boundaries, and the Building of Public Sector Knowledge Networks, Public Administration Review, Volume 69, Issue 3 (p 392-402).
  • Nam, T & Pardo, T.A. (2013). Identifying Success Factors and Challenges of 311-Driven Service Integration: A Comparative Case Study of NYC311 and Philly311, Proceedings of the 46th Hawaii International Conference on System Sciences (HICSS), Hawaii.
  • Nam, T. & Pardo, T.A. (2014). The changing face of a city government: A case study of Philly311, Government Information Quarterly.

Go to full list of CTG publications for Theresa Pardo


  • Ph.D., Information Science, 1998, University at Albany/State University of New York, Dissertation: Reducing the Risks of Innovative Uses of Information Technology in the Public Sector: A Multidisciplinary Model.
  • M.S. Educational Administration, 1990, University at Albany/State University of New York.
  • B.A. Political Science, 1982, University at Albany/State University of New York.