All Publications (295)
Featured Publications
Publications (sorted by most recent date)
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Empowering Communities: The Case of Frisco Public Library
April 23, 2026 [ Report ]
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Empowering Communities: The Case of Palo Alto City Library
Nov. 14, 2025 [ Report ]
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Empowering Communities: The Case of Queens Public Library
April 23, 2025 [ Report ]
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Empowering Communities: The Case of Schaumburg Township District Library
Feb. 19, 2025 [ Report ]
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Empowering Communities: Public Libraries, Inclusive Civic Engagement and Artificial Intelligence
Aug. 2, 2024 [ Report ]
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Artificial Intelligence (AI) and Public Managers: Key Questions and Recommended Actions
Oct. 24, 2023 [ Report ]
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30 Years of CTG UAlbany by the Numbers 1993 -2023
April 21, 2023 [ 20th Anniversary ]
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Cybersecurity Primer for Local Government Leaders
Feb. 9, 2022 [ Report ]
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Digital Transformation and Public Value
Jan. 31, 2022 [ Report ]
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Public Libraries as Key Strategic Partners in Smart City and Smart Community Development
Aug. 31, 2021 [ Issue Brief ]
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Enabling Smarter Communities:The Case of the Chattanooga Public Library
Aug. 31, 2021 [ Report ]
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Enabling Smarter Communities: The Case of the Ignacio Community Library
Aug. 31, 2021 [ Report ]
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Enabling Smarter Communities: The Case of the Saratoga Springs Public Library
Aug. 31, 2021 [ Report ]
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Enabling Smarter Communities: The Case of the Chicago Public Library
Aug. 31, 2021 [ Report ]
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Enabling Smart, Inclusive, and Connected Communities: An Opportunity Agenda and Roadmap Report
Aug. 31, 2021 [ Report ]
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Managing Cyber Threats through Effective Governance
Oct. 21, 2020 [ Report ]
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Characterizing the importance of clarity of roles and responsibilities in government inter-organizational collaboration and information sharing initiatives
Aug. 6, 2019 [ Journal Article & Conference Paper ]
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Open data visualizations and analytics as tools for policy-making
July 1, 2019 [ Journal Article & Conference Paper ]
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Public Value Creation through Digital Service Delivery from a Citizens’ Perspective
June 25, 2019 [ Journal Article & Conference Paper ]
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Applying an Enterprise Data Model in Government
June 25, 2019 [ Journal Article & Conference Paper ]
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Identifying mechanisms for achieving voluntary data sharing in cross Identifying mechanisms for achieving voluntary data sharing in crossector partnerships for public good
June 25, 2019 [ Journal Article & Conference Paper ]
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Building a bridge to behavioral economics: countervailing cognitive biases in lifetime saving decisions
June 19, 2019 [ Journal Article & Conference Paper ]
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A Protocolized, Comparative Study of Helios Voting and Scytl/iVote
June 18, 2019 [ Journal Article & Conference Paper ]
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Toward an Enabler-Based Digital Government Maturity Framework: A Preliminary Proposal Based on Theories of Change
May 28, 2019 [ Journal Article & Conference Paper ]
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Dimensions and Measurement of City Resilience in Theory and in Practice
May 28, 2019 [ Journal Article & Conference Paper ]
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Cross-boundary information sharing in regulatory contexts: The case of financial markets
May 23, 2019 [ Journal Article & Conference Paper ]
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Towards a Socio-Technical Framework for Bridging the Digital Divide in Rural Emergency Preparedness and Response: Integrating User Adoption, Heterogeneous Wide-Area Networks, and Advanced Data Science
May 23, 2019 [ Journal Article & Conference Paper ]
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The Data Firehose and AI in Government: Why Data Management is a Key to Value and Ethics
May 9, 2019 [ Journal Article & Conference Paper ]
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Information Sharing as a Dimension of Smartness: Understanding Benefits and Challenges in Two Megacities
May 3, 2019 [ Journal Article & Conference Paper ]
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Call for Papers: Social Science Computer Review Special Issue on Artificial Intelligence in Government
March 5, 2019 [ Book Chapter ]
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Big Data and Analytics as Strategies to Generate Public Value in Smart Cities: Proposing an Integrative Framework
Feb. 13, 2019 [ Book Chapter ]
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Public libraries as anchor institutions in smart communities: Current practices and future development
Jan. 4, 2019 [ Journal Article & Conference Paper ]
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A Collaborative Governance Approach to Partnerships Addressing Public Problems with Private Data
Jan. 4, 2019 [ Journal Article & Conference Paper ]
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A Research Roadmap to Advance Data Collaboratives Practice as a Novel Research Direction
Jan. 4, 2019 [ Journal Article & Conference Paper ]
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Metropolitan Information Exchange: Selected Priorities and Challenges (2018)
Dec. 3, 2018 [ Guide ]
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E-voting system evaluation based on the Council of Europe recommendations: Helios Voting
Nov. 21, 2018 [ Journal Article & Conference Paper ]
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Advancing Intelligent Transportation in New York State
Nov. 15, 2018 [ Report ]
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Clarity of roles and responsibilities in interagency information sharing (IIS) projects: determinants and impact on success
Nov. 13, 2018 [ Journal Article & Conference Paper ]
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Modeling and Simulation as Boundary Objects to Facilitate Interdisciplinary Research
Nov. 12, 2018 [ Journal Article & Conference Paper ]
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Information and Technology in Open Justice
Nov. 9, 2018 [ Journal Article & Conference Paper ]
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The Role of Management in Open Data Initiatives in Local Governments: Opening the Organizational Black Box
Nov. 1, 2018 [ Journal Article & Conference Paper ]
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The Role of Public Libraries in Engaging Citizens in Smart, Inclusive and Connected Communities
Oct. 31, 2018 [ Report ]
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Government Engagement with the Civic Tech Community on Twitter: The Case of the New York City School of Data
Sept. 13, 2018 [ Journal Article & Conference Paper ]
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Understanding the Potential of Blockchain for IoT Data in the Public Sector: Challenges and Benefits in a Simulated Environment
Sept. 13, 2018 [ Journal Article & Conference Paper ]
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Key Determinants of Online Fiscal Transparency: A Technology-Organization-Environment Framework
Sept. 6, 2018 [ Journal Article & Conference Paper ]
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Top Seven Challenges Facing Local Governments in the Digital Age
June 27, 2018 [ Report ]
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Discussing Open Government as a Concept: A Comparison between the Perceptions of Public Managers and Current Academic Debate
June 8, 2018 [ Journal Article & Conference Paper ]
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Reconsidering the Importance of Context for the Success of Digital Government: The Case of Legal Vulnerability and Extreme Poverty in the Provision of Migration Services at the Southern Mexican Border
June 7, 2018 [ Journal Article & Conference Paper ]
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Ready for Data Analytics? Data Collection and Creation in Local Governments
June 7, 2018 [ Journal Article & Conference Paper ]
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US Open Data Policy: Advances and Recommendations
June 7, 2018 [ Journal Article & Conference Paper ]
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Investigating Blockchain as a Data Management Tool for IoT Devices in Smart City Initiatives
June 6, 2018 [ Journal Article & Conference Paper ]
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The Role of Public Libraries in Smart, Inclusive, and Connected Communities: Current and Best Practices
June 5, 2018 [ Journal Article & Conference Paper ]
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A Tale of Two Information Systems: Transitioning to a Data-centric Information System for Child Welfare
June 5, 2018 [ Journal Article & Conference Paper ]
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Transitioning to CCWIS Compliance for NYS: Go or No Go?
May 1, 2018 [ Report ]
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Transitioning to CCWIS Compliance for NYS: Go or No Go? Executive Summary
May 1, 2018 [ Issue Brief ]
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Understanding the Success of Government Portals: The Role of Political Leadership, Standards, and a Powerful Centralized IT Agency
Jan. 3, 2018 [ Journal Article & Conference Paper ]
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Providing Public Value through Data Sharing: Understanding Critical Factors of Food Traceability for Local Farms and Institutional Buyers
Jan. 3, 2018 [ Journal Article & Conference Paper ]
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Visualization Ready: Making Government Data More Useful
Dec. 1, 2017 [ Issue Brief ]
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The IoT Challenge for Local Governments as Data Stewards
Oct. 1, 2016 [ Issue Brief ]
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Open Government Data Ecosystems: Linking Transparency for Innovation with Transparency for Participation
Sept. 5, 2016 [ Book Chapter ]
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Mapping the boundaries of social media use in government: organizational, professional and personal
March 14, 2016 [ Issue Brief ]
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Six Lessons for Mayors
Feb. 1, 2015 [ Issue Brief ]
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Enabling Open Government for All: A Road Map for Public Libraries
Dec. 1, 2014 [ Report ]
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Air Quality Data Use, Issues, and Value in Missouri
Dec. 18, 2013 [ Report ]
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Air Quality Data Use, Issues, and Value in Colorado
Dec. 18, 2013 [ Report ]
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Air Quality Data Use, Issues, and Value in Georgia
Dec. 18, 2013 [ Report ]
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Socioeconomic Benefits of Adding NASA Satellite Data to AirNow
Dec. 18, 2013 [ Report ]
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Timeless Lessons for Government Innovators
Dec. 1, 2013 [ 20th Anniversary ]
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CTG by the Numbers
Dec. 1, 2013 [ 20th Anniversary ]
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Celebrating 20 Years of Innovation
Dec. 1, 2013 [ 20th Anniversary ]
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Community Engagement: Scholarship with Impact
Dec. 1, 2013 [ 20th Anniversary ]
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20 Years: Research Excellence and Policy Impact
Dec. 1, 2013 [ 20th Anniversary ]
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Our Global Network
Dec. 1, 2013 [ 20th Anniversary ]
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Tributes
Dec. 1, 2013 [ 20th Anniversary ]
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Government Information Sharing: A Planning Toolkit
Sept. 9, 2013 [ Guide ]
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The Role of Trust in New Models of Collaboration
Sept. 1, 2013 [ Guide ]
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Open Budgets and Open Government: Beyond Disclosure in Pursuit of Transparency, Participation and Accountability
June 17, 2013 [ Journal Article & Conference Paper ]
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Understanding Smart Data Disclosure Policy Success: The Case of Green Button
June 17, 2013 [ Journal Article & Conference Paper ]
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Understanding the Co-Evolution of Institutions, Technology, and Organizations: The Enactment of the State Government Portal of Puebla
June 17, 2013 [ Journal Article & Conference Paper ]
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New Models of Collaboration - A Guide for Managers
April 1, 2013 [ Guide ]
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Exploring the Influence of Contextual Distances on Transnational Public Sector Knowledge Networks: A Comparative Study of AIRNow-I Shanghai and the Hajj-MDSS Initiatives
Jan. 9, 2013 [ Journal Article & Conference Paper ]
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Identifying Success Factors and Challenges of 311-Driven Service Integration: A Comparative Case Study of NYC311 and Philly311
Jan. 9, 2013 [ Journal Article & Conference Paper ]
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The Dynamics of Opening Government Data
Nov. 30, 2012 [ Report ]
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Creating Open Government Ecosystems: A Research and Development Agenda
Oct. 23, 2012 [ Journal Article & Conference Paper ]
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Information Sharing and Financial Market Regulation: Understanding the Capability Gap
Oct. 22, 2012 [ Journal Article & Conference Paper ]
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Beyond Open Government: Ontologies and Data Architectures to Support Ethical Consumption
Oct. 22, 2012 [ Journal Article & Conference Paper ]
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Transforming City Government: A Case Study of Philly311
Oct. 22, 2012 [ Journal Article & Conference Paper ]
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The opportunity and challenge of collecting street-level information
Sept. 19, 2012 [ Issue Brief ]
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Collaborative Data Sharing Networks
Sept. 17, 2012 [ Issue Brief ]
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Open Data and Fitness for Use: A Realistic Look
Sept. 17, 2012 [ Issue Brief ]
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3-1-1 for Smarter Governments
Sept. 14, 2012 [ Issue Brief ]
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Modeling the Informational Relationships between Government and Society: A Pre-Workshop White Paper
July 26, 2012 [ Report ]
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Understanding the Value and Limits of Government Information in Policy Informatics: A Preliminary Exploration
June 4, 2012 [ Journal Article & Conference Paper ]
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A Stakeholder Analysis of Interoperable Data Architecture: The case of I-Choose
June 4, 2012 [ Journal Article & Conference Paper ]
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Developing Public Value Metrics for Returns to Government ICT Investments
June 1, 2012 [ Report ]
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Full Information Product Pricing Regimes: Policy Implications for U.S.-Mexico Sustainable Commerce
April 18, 2012 [ Journal Article & Conference Paper ]
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Opening Gateways: A Practical Guide for Designing Information Access Programs
April 18, 2012 [ Guide ]
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Opening Government’s Official Legal Materials: Authenticity and Integrity in the Digital World
Feb. 23, 2012 [ Report ]
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Exploring the Motive for Data Publication in Open Data Initiative: Linking Intention to Action
Jan. 5, 2012 [ Journal Article & Conference Paper ]
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Understanding Smart Cities: An Integrative Framework
Jan. 5, 2012 [ Journal Article & Conference Paper ]
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Assessing the Value of Investments in Government Interoperability
Jan. 1, 2012 [ Book Chapter ]
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Transnational Public Sector Knowledge Networks: Knowledge and Information Sharing in a Multi-Dimensional Context
Jan. 1, 2012 [ Journal Article & Conference Paper ]
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I-Choose: Consumer Choice, Digital Government, and Sustainability in North America
Nov. 3, 2011 [ Journal Article & Conference Paper ]
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Smart City as Urban Innovation: Focusing on Management, Policy, and Context
Sept. 26, 2011 [ Journal Article & Conference Paper ]
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Cultivating the Next Generation of International Digital Government Researchers: A Community-Building Experiment
Sept. 26, 2011 [ Journal Article & Conference Paper ]
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Computing and Information Technology Challenges for 21st Century Financial Market Regulators
Sept. 12, 2011 [ Journal Article & Conference Paper ]
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Government in a Mobile World
Aug. 12, 2011 [ Issue Brief ]
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Government Accountability Through Spending Transparency
Aug. 12, 2011 [ Issue Brief ]
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Delivering Public Value Through Open Government
Aug. 12, 2011 [ Issue Brief ]
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Building Transnational Knowledge Networks to Tackle Global Problems
Aug. 12, 2011 [ Issue Brief ]
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AIRNow-I Shanghai: Crossing Cultures, Sharing Knowledge
Aug. 1, 2011 [ Report ]
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Conceptualizing Smart City with Dimensions of Technology, People, and Institutions
June 12, 2011 [ Journal Article & Conference Paper ]
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Promoting International Digital Government Research Collaboration: An Experiment in Community Building
June 12, 2011 [ Journal Article & Conference Paper ]
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Open Government and E-Government: Democratic Challenges from a Public Value Perspective
June 12, 2011 [ Journal Article & Conference Paper ]
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An Open Government Research and Development Agenda Setting Workshop: A Summary Activity Report
June 10, 2011 [ Report ]
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Broadband Internet Service Adoption and Use in New York State Households
May 10, 2011 [ Report ]
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Open Government Portfolio Public Value Assessment Tool (PVAT)
April 15, 2011 [ Online Tool ]
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Knowledge and Information Sharing in Transnational Knowledge Networks: A Contextual Perspective
Feb. 15, 2011 [ Journal Article & Conference Paper ]
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Conceptualizing Knowledge and Information Sharing in Transnational Knowledge Networks
Oct. 25, 2010 [ Journal Article & Conference Paper ]
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Information and Technology: Improving Public Sector Capability to Address Societal Challenges
Oct. 15, 2010 [ Report ]
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Stewardship and Usefulness: Policy Principles for Information-based Transparency
Oct. 1, 2010 [ Journal Article & Conference Paper ]
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Information Strategies for Open Government: Challenges and Prospects for Deriving Public Value from Government Transparency
Aug. 1, 2010 [ Journal Article & Conference Paper ]
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Information and Transparency: Learning from Recovery Act Reporting Experiences
May 18, 2010 [ Journal Article & Conference Paper ]
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Exploring Value in Social Media
May 12, 2010 [ Issue Brief ]
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Designing Social Media Policy for Government: Eight Essential Elements
May 12, 2010 [ Guide ]
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Information, Technology, and Governance: A Grand Challenges Research Agenda Pre-Workshop Paper
Feb. 17, 2010 [ Report ]
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Issues and Strategies for Conducting Cross-National E- Government Comparative Research
Nov. 10, 2009 [ Journal Article & Conference Paper ]
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Clarity of Roles and Responsibilities in Government Cross-Boundary Information Sharing Initiatives: Identifying the Determinants
Oct. 21, 2009 [ Journal Article & Conference Paper ]
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Mitigating Cross-Border Air Pollution: The Power of A Network
Oct. 8, 2009 [ Report ]
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IT Governance Capability: Laying the foundation for government interoperability
Oct. 1, 2009 [ Report ]
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International Digital Government Research: A Reconnaissance Study (1994 - 2008) UPDATED
Aug. 31, 2009 [ Report ]
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Governance: The Value of a Custom Fit
Aug. 26, 2009 [ Issue Brief ]
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Enterprise IT Governance in State Government: State Profiles
Aug. 10, 2009 [ Report ]
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No Loss in Translation: Using XML Databases to Simplify and Streamline Processes
Aug. 3, 2009 [ Issue Brief ]
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Opening Government with Information
June 1, 2009 [ Issue Brief ]
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From ‘‘Need to Know’’ to ‘‘Need to Share’’: Tangled Problems, Information Boundaries, and the Building of Public Sector Knowledge Networks
May 1, 2009 [ Journal Article & Conference Paper ]
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Information Sharing at National Borders: Extending the Utility of Border Theory
Feb. 15, 2009 [ Journal Article & Conference Paper ]
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Information Sharing and Public Health: A Case-based Look at the ICT Expectations-Reality Gap
Jan. 1, 2009 [ Book Chapter ]
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Improving Government Interoperability: A capability framework for government managers
Oct. 21, 2008 [ Report ]
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Government Worth Having: A briefing on interoperability for government leaders
Oct. 21, 2008 [ Report ]
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Collaborative Governance and Cross-Boundary Information Sharing: Envisioning a Networked and IT-Enabled Public Administration
Sept. 5, 2008 [ Journal Article & Conference Paper ]
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Mobile Technology in the Public Sector: It’s more than just the laptop
May 3, 2008 [ Issue Brief ]
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Regional Coordination: Exploring new response capability
May 3, 2008 [ Issue Brief ]
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The Performance Measurement Puzzle
May 2, 2008 [ Issue Brief ]
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A Capability-based View of Government IT Innovation
May 1, 2008 [ Issue Brief ]
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2007 Center Review: Self Evaluation Report
March 12, 2008 [ Report ]
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Using XML for Web Site Management: Lessons Learned Report
Jan. 18, 2008 [ Report ]
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Governance structures in cross-boundary information sharing: Lessons from state and local criminal justice initiatives
Jan. 4, 2008 [ Journal Article & Conference Paper ]
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Sustainable cross-boundary information sharing
Jan. 1, 2008 [ Book Chapter ]
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Informal leadership and networks: Lessons from the response to the West Nile Virus outbreak in North America
Oct. 19, 2007 [ Journal Article & Conference Paper ]
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Exploring Regional Telecommunications Incident Response Coordination
Aug. 30, 2007 [ Report ]
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Government leadership in multi-sector IT-enabled networks: Lessons from the response to the West Nile Virus outbreak
June 2, 2007 [ Journal Article & Conference Paper ]
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Emergence of the governance structure for information integration across governmental agencies: A system dynamics approach
May 25, 2007 [ Journal Article & Conference Paper ]
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Collaboration and Information Sharing: Two Critical Capabilities for Government
May 5, 2007 [ Issue Brief ]
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Advancing Return on Investment Analysis for Government IT: A Public Value Framework
May 4, 2007 [ Issue Brief ]
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Tools for Enabling the Next Stage of e-Government
May 2, 2007 [ Issue Brief ]
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Internationalizing Digital Government Research
May 1, 2007 [ Issue Brief ]
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From Agency to Structure: Analysis of an Episode in a Facilitation Process
March 16, 2007 [ Journal Article & Conference Paper ]
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Authority and Leadership Patterns in Public Sector Knowledge Networks
March 1, 2007 [ Journal Article & Conference Paper ]
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Understanding Context through a Comprehensive Prototyping Experience: A Testbed Research Strategy for Emerging Technologies
Jan. 3, 2007 [ Journal Article & Conference Paper ]
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Assessing Mobile Technologies in Child Protective Services
Jan. 2, 2007 [ Report ]
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New York State Information Technology Workforce Skills Assessment Statewide Survey Results
Dec. 12, 2006 [ Report ]
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Challenges And Strategies for Conducting International Public Management Research
Nov. 1, 2006 [ Journal Article & Conference Paper ]
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Measuring Return on Government IT Investments
Oct. 27, 2006 [ Journal Article & Conference Paper ]
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Advancing Return on Investment Analysis for Government IT: A Public Value Framework
Oct. 25, 2006 [ Report ]
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Multi-method approaches to understanding the complexity of e-government
Oct. 18, 2006 [ Journal Article & Conference Paper ]
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Building response capacity through cross-boundary information sharing: The critical role of trust
Oct. 2, 2006 [ Journal Article & Conference Paper ]
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Using XML for Web Site Management: Getting Started Guide
Sept. 26, 2006 [ Guide ]
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Managing and Preserving State Government Digital Information
Sept. 17, 2006 [ Issue Brief ]
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The Austrian Federal Budgeting and Bookkeeping System (Case Study)
Sept. 12, 2006 [ Report ]
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The Washington State Digital Archives (Case Study)
Sept. 12, 2006 [ Report ]
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The Government of Israel’s Merkava Project (Case Study)
Sept. 12, 2006 [ Report ]
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Service New Brunswick (Case Study)
Sept. 12, 2006 [ Report ]
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The Commonwealth of Pennsylvania’s Integrated Enterprise System (Case Study)
Sept. 12, 2006 [ Report ]
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The XML Toolkit
Aug. 1, 2006 [ Online Tool ]
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Preserving State Government Digital Information: A Baseline Report
July 1, 2006 [ Report ]
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The Effect of Organizational/ Technological Factors and the Nature of Knowledge on Knowledge Sharing
Jan. 4, 2006 [ Journal Article & Conference Paper ]
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Challenges of Treating Information as a Public Resource: The Case of Parcel Data
Jan. 4, 2006 [ Journal Article & Conference Paper ]
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Multi-Method Approaches to Digital Government Research: Value Lessons and Implementation Challenges
Jan. 4, 2006 [ Journal Article & Conference Paper ]
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Enacting State Websites: A Mixed Method Study Exploring E-Government Success in Multi-Organizational Settings
Jan. 4, 2006 [ Journal Article & Conference Paper ]
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Can Government be a Good eBayer? The Use of Online Auctions in the Sale of Surplus Property
Jan. 4, 2006 [ Journal Article & Conference Paper ]
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Learning about Interoperability for Emergency Response: Geographic Information Technologies and the World Trade Center Crisis
Jan. 4, 2006 [ Journal Article & Conference Paper ]
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Building a state government digital preservation community: Lessons on interorganizational collaboration.
Jan. 2, 2006 [ Journal Article & Conference Paper ]
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MACROS: A Case Study of Knowledge Sharing System Development within New York State Government Agencies
Jan. 2, 2006 [ Book Chapter ]
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Why Assess Information Sharing Capability?
Dec. 1, 2005 [ Guide ]
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Sharing Justice Information: A Capability Assessment Toolkit
Nov. 1, 2005 [ Guide ]
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Understanding the Complexity of E-Government: Multi-method Approaches to Social Phenomena
Oct. 7, 2005 [ Journal Article & Conference Paper ]
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Use of Parcel Data in New York State: A Reconnaissance Study
June 1, 2005 [ Report ]
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Constructing the New York State-Local Internet Gateway Prototype: A Technical View
April 1, 2005 [ Report ]
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Interorganizational Information Integration in the Criminal Justice Enterprise: Preliminary Lessons from State and County Initiatives
Jan. 31, 2005 [ Journal Article & Conference Paper ]
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Scripts for interrupted group model building: Lessons from modeling the emergence of governance structures for information integration across governmental agencies
Oct. 6, 2004 [ Journal Article & Conference Paper ]
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Criminal Justice culture in the United States: A context for understanding aspects of organizational change
Oct. 6, 2004 [ Journal Article & Conference Paper ]
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Emergence of the governance structure for information integration across governmental agencies: A system dynamics approach
Oct. 6, 2004 [ Journal Article & Conference Paper ]
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New Models of Collaboration: An Overview
Oct. 1, 2004 [ Report ]
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Participants’ Expectations and the Success of Knowledge Networking in the Public Sector
Sept. 1, 2004 [ Book Chapter ]
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Return on Investment In Information Technology: A Guide for Managers
Aug. 1, 2004 [ Guide ]
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Highlights: Exploring the Feasibility of A Digital Government Journal
July 1, 2004 [ Report ]
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The New York State-Local Internet Gateway Prototype Project: Current Practice Research
July 1, 2004 [ Report ]
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Effective Strategies in Justice Information Integration: A Brief Current Practices Review
July 1, 2004 [ Report ]
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Exemplary Practices in Electronic Records and Information Access Programs
July 1, 2004 [ Report ]
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Information, Technology, and Coordination: Lessons from the World Trade Center Response
June 1, 2004 [ Report ]
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Bridging the Enterprise: Lessons from the New York State-Local Internet Gateway Prototype
May 1, 2004 [ Report ]
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Making Smart IT Choices: Understanding Value and Risk in Government IT Investments
April 1, 2004 [ Guide ]
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Modeling the social and technical processes of interorganizational information integration
Jan. 31, 2004 [ Journal Article & Conference Paper ]
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Designing electronic government information access programs: a holistic approach
Dec. 13, 2003 [ Journal Article & Conference Paper ]
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Opening Gateways: Online Workbench
Dec. 1, 2003 [ Online Tool ]
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Understanding New Models of Collaboration for Delivering Government Services
Jan. 1, 2003 [ Journal Article & Conference Paper ]
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Creating and Maintaining Proper Systems for Electronic Record Keeping
Dec. 1, 2002 [ Report ]
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Electronic Government: A Vision of the Future that is Already Here
Dec. 1, 2002 [ Journal Article & Conference Paper ]
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Untangle the Web: Delivering Municipal Services Through the Internet
Dec. 1, 2002 [ Guide ]
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XML: A New Web Site Architecture
Sept. 1, 2002 [ Report ]
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Finding Our Future: A Research Agenda for the Research Enterprise
July 1, 2002 [ Report ]
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Making a Case for Local E-Government
July 1, 2002 [ Guide ]
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The Future of E-Government
June 24, 2002 [ Report ]
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Information Access in an Electronic World: A policy panel summary transcript
May 1, 2002 [ Report ]
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e-Gov FirstStop
April 1, 2002 [ Online Tool ]
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The Challenge of Integrating Data for E-Government
Jan. 1, 2002 [ Book Chapter ]
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Building Collaborative Digital Government Systems: Systemic Constraints and Effective Practices
Jan. 1, 2002 [ Book Chapter ]
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Implications of Legal and Organizational Issues for Urban Digital Government Development
Oct. 1, 2001 [ Journal Article & Conference Paper ]
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Insider's Guide to Using Information in Government Executive Briefing
Feb. 1, 2001 [ Report ]
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Insider's Guide to Using Information in Government
Nov. 1, 2000 [ Guide ]
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Realizing the Promise of Digital Government
Oct. 1, 2000 [ Journal Article & Conference Paper ]
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What Citizens Want from E-Government
Oct. 1, 2000 [ Report ]
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New York State Central Accounting System Stakeholder Needs Analysis
July 1, 2000 [ Report ]
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Reassessing New York: A Collaborative Process
June 1, 2000 [ Report ]
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And Justice for All: Designing Your Business Case for Integrating Justice Information
May 1, 2000 [ Guide ]
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New Models of Collaboration for Public Service Delivery
April 1, 2000 [ Report ]
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Putting Information Together
Feb. 1, 2000 [ Report ]
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Conducting Best and Current Practices Research: A Starter Kit
Jan. 1, 2000 [ Guide ]
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The Internet, the State Library, and the Implementation of Statewide Information Policy
Oct. 1, 1999 [ Journal Article & Conference Paper ]
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What Rules Govern the Use of Information?
Oct. 1, 1999 [ Report ]
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Reconnaissance Study: Developing a Business Case for the Integration of Criminal Justice Information
Sept. 1, 1999 [ Report ]
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Building Integrated Data Repositories
May 1, 1999 [ Report ]
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Four Realities of IT Innovation in Government
April 1, 1999 [ Journal Article & Conference Paper ]
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Web-based Applications and/or Networked Legacy Systems
April 1, 1999 [ Report ]
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Some Assembly Required: Building a Digital Government for the 21st Century
March 1, 1999 [ Report ]
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Dealing with Data
Feb. 1, 1999 [ Report ]
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Practical Tools for Electronic Records Management and Preservation
Jan. 1, 1999 [ Guide ]
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Data Quality Tools for Data Warehousing - A Small Sample Survey
Oct. 1, 1998 [ Report ]
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New Models of Collaboration: GIS Coordination in New York State
Oct. 1, 1998 [ Report ]
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Models for Action: Practical Approaches to Electronic Records Management & Preservation
July 1, 1998 [ Report ]
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The Records Requirements Analysis and Implementation Tool
April 1, 1998 [ Guide ]
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Functional Requirements to Ensure the Creation, Maintenance, and Preservation of Electronic Records
April 1, 1998 [ Report ]
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A Survey of System Development Process Models
Feb. 1, 1998 [ Report ]
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An Introduction to Workflow Management Systems
Nov. 1, 1997 [ Report ]
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A Step Beyond Research: Fostering IT Innovations in Government
Oct. 1, 1997 [ Report ]
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Partners in State-Local Information Systems: Lessons from the Field
Oct. 1, 1997 [ Report ]
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Models for Action: Developing Practical Approaches to Electronic Records Management and Preservation
July 1, 1997 [ Journal Article & Conference Paper ]
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Tying a Sensible Knot: A Practical Guide to State-Local Information Systems
June 1, 1997 [ Guide ]
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A Cost Performance Model for Assessing WWW Service Investments
June 1, 1997 [ Guide ]
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A Survey of Key Concepts and Issues for Electronic Recordkeeping
May 1, 1997 [ Report ]
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Delivering on the Web: The NYS Internet Services Testbed
Dec. 1, 1996 [ Report ]
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The World Wide Web as a Universal Interface to Government Services
Dec. 1, 1996 [ Report ]
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Internet Security Seminar
April 1, 1996 [ Report ]
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A WWW Starter Kit
April 1, 1996 [ Guide ]
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A Brief Survey of Internet Policies
April 1, 1996 [ Report ]
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Compelling Reasons for GIS Coordination in New York State
Dec. 1, 1995 [ Report ]
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A Framework for Evaluating Public Sector Geographic Information Systems
Dec. 1, 1995 [ Report ]
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The New York State Spatial Data Clearinghouse Technical Report
Dec. 1, 1995 [ Report ]
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Balancing Environmental Quality and Economic Vitality in the Adirondack Park
Dec. 1, 1995 [ Report ]
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Sharing the Costs, Sharing the Benefits: The NYS GIS Cooperative
Dec. 1, 1995 [ Report ]
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Using Technology to Change Work: Technical Results from the APA Prototype
Oct. 1, 1995 [ Report ]
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Supporting Psychiatric Assessments in Emergency Rooms
Sept. 1, 1995 [ Report ]
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Voice Information Response System
May 1, 1995 [ Report ]
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Pool the Risks, Share the Benefits: Partnerships in IT Innovation
Jan. 2, 1995 [ Book Chapter ]
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Title Imaging Project with NYS Department of Motor Vehicles
Nov. 1, 1994 [ Report ]
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Groupware Technology Testbed
Nov. 1, 1994 [ Report ]