Creating an Enterprise IT Governance Framework for New York State Government
Summary
Project started on May 14, 2008 (Completed)
Governance frameworks are generally created to provide new capability for decision-making in organizations. As more and more governments are organizing programs and service areas from an enterprise perspective, it becomes necessary to create new enterprise governance structures. Information technology is one area where governments around the world are adopting enterprise orientations as a way to coordinate activities and to leverage investments.
Scope of Work
In partnership with the NYS CIO Council and the NYS Office of the Chief Information Officer and Office for Technology (CIO/OFT), CTG initiated a project to generate a set of recommendations for enterprise IT governance for NYS government. The recommendations in this report relate to the components of the enhanced enterprise IT governance structure and the implementation of those components, which were collaboratively developed with key stakeholders within NYS, including state and local government CIOs, state control agencies, and CIO/OFT. The project drew on insights gained within NYS, as well as IT governance experiences nationwide, lessons from the private sector, and frameworks developed in the academic literature. The project was conducted between May 2008 - August 2009 and was divided into 4 phases:
- Project kickoff and agreement on the project goals and plan. CTG launched the project at the joint session of the New York State CIO Council quarterly meeting and the 2008 spring conference of the New York State Local Government IT Director’s Association.
- Current practice research. In this phase, CTG conducted an environmental scan of enterprise IT governance practices in the public and private sector in NYS and nationwide. The scan of current practices describes the processes used to create enterprise IT governance structures and the capabilities necessary to make such endeavor successful.
- Needs Assessment and Framework Drafting. NYS government currently employs some elements of enterprise-level IT governance. This phase elicited information as to the best methods to enhance these existing practices in order to achieve the desired value connected with state-wide enterprise IT governance. The assessment also explored the extent of changes needed to realize the desired value.
- Draft Model. The last phase tested the feasibility and effectiveness of the necessary changes related to state planning and procurement processes if the new structure is to be effective.
Press Releases & News Stories
Press Releases
- UAlbany’s Center for Technology in Government Releases Recommendations to New York State on IT Governance
- UAlbany’s Center for Technology in Government Collaborates with New York State Office of the Chief Information Officer and Office for Technology on IT Governance Project
CTG In the News
- Report: Interoperability Requires Improvements in Governance
- New York State, University at Albany Work toward State IT Governance Framework
- Recommendations to New York State on IT Governance
- Enterprise Information Technology Requires Customized Governance
CTG Online News
- CTG Testifies at New York State Assembly Hearing on State IT Governance and Procurement
- CTG Begins Workshop Series for Creating an Enterprise IT Governance Framework for New York State Government
Publications & Results
Issue Brief
Guide
Reports
- IT Governance Capability: Laying the foundation for government interoperability
- Creating Enhanced Enterprise Information Technology Governance for New York State: A Set of Recommendations for Value-Generating Change
- Enterprise IT Governance in State Government: State Profiles
- Government Worth Having: A briefing on interoperability for government leaders
- Improving Government Interoperability: A capability framework for government managers
Partners
Government Partners
- New York State Office of the Chief Information Officer (OCIO)
- New York State Chief Information Officer (CIO) Council
- Brian Scott, Director, Information Systems and Health Statistics Group, New York State Department of Health
- Daniel Chan, Chief Information Officer, New York State Office of Temporary and Disability Assistance
- David Gardam, Chief Information Officer, New York State Office of Alcohol & Substance Abuse Services
- David Walsh, Chief Information Officer, New York State Education Department
- Ed Hemminger, Chief Information Officer, Ontario County
- Kevin Belden, Deputy Comptroller/Chief Information Office, New York State Office of the State Comptroller
- Nancy Mulholland, Chief Information Officer, New York State Department of Transportation
- Anne Roest, Deputy Commissioner, the New York State Division of Criminal Justice
- Robert Vitello, Chief Information Officer, New York State Department of Labor
- William Travis, Jr., Deputy Commissioner/Chief Information Officer, New York State Office of Children and Family Services
New York State Agencies
- Broome County Government
- Hugh L. Carey Battery Park City Authority
- New York City Department of Information Technology and Telecommunications
- New York State Assembly
- New York State Board of Elections
- New York State Cyber Security & Critical Infrastructure
- New York State Department of Agriculture and Markets
- New York State Department of Civil Service
- New York State Department of Correctional Services
- New York State Department of Education
- New York State Department of Environmental Conservation
- New York State Department of Health
- New York State Department of Labor
- New York State Department of State
- New York State Department of Transportation
- New York State Division of the Budget
- New York State Division of Criminal Justice Services
- New York State Division of Military and Naval Affairs
- New York State Division of Motor Vehicles
- New York State Division of Parole
- New York State Division of Probation & Correctional Alternatives
- New York State Division of State Police
- New York State Division of the Budget
- New York State Dormitory Authority
- New York State Energy Research and Development Authority
- New York State Forum
- New York State Governor's Office of Employee Relations
- New York State Governor's Office of Regulatory Reform
- New York State Insurance Department
- New York State Metropolitan Transit Authority
- New York State Office for the Aging
- New York State Office of Alcohol & Substance Abuse Services
- New York State Office of Children and Family Services
- New York State Office of General Services
- New York State Office of Homeland Security
- New York State Office of Homeland Security
- New York State Office of Mental Health
- New York State Office of Parks, Recreation and Historic Preservation
- New York State Office of Temporary and Disability Assistance
- New York State Office of the Aging
- New York State Office of the Medicaid Inspector General
- New York State Office of the State Chief Information Officer and the Office for Technology
- New York State Office of the State Comptroller
- New York State Thruway Authority
- New York State Workers' Compensation Board
- Onondaga County Government
- Ontario County Government
- Schoharie County Government
- Washington County Government
- Westchester County Government
State Interview Participants
- California Office of the State Chief Information Officer
- Indiana Office of Technology
- Kansas Department of Administration, Enterprise Technology Initiatives
- Kentucky Commonwealth Office of Technology
- Michigan Department of Information Technology
- Minnesota Office of Enterprise Technology
- Mississippi Department of Information Technology Services
- Oregon Enterprise Information Strategy and Policy Division
- South Dakota Bureau of Information and Telecommunications
- Tennessee Department of Finance & Administration, Office for Information Resources